Last updated 11 October 2026
Most import problems come from skipped early steps, not from shipping. A clear specification and an approved sample prevent most disputes later.
The Seven Steps
- Define the specification. Towel type, size, GSM range, yarn, colour, construction, branding and packaging. The RFQ checklist lists the fields a complete brief needs.
- Qualify the supplier. Compare capacity, consistency and communication, not just price — see how to compare bulk towel suppliers.
- Approve a sample. Check it against the specification, wash-test it, and keep it as the production reference — see the sample approval checklist.
- Agree commercial terms. Quantity, price basis, shipping terms, payment method and delivery schedule, in writing.
- Monitor production and quality. Bulk production is checked against the approved sample, with inspection before shipment.
- Ship with the right documents. Commercial invoice, packing list, bill of lading and any proof of origin your customs process needs.
- Clear customs and receive. The importer or its customs broker confirms the commodity code, duty and clearance.
What to Check Before You Commit
| Question | Why it matters |
|---|---|
| Which shipping terms does the price assume? | Prices are only comparable on the same basis (for example, ex-works versus delivered). |
| What is the commodity code and current duty? | Duty is set by the destination country and changes. Check the official tariff, such as the UK Trade Tariff or the US Harmonized Tariff Schedule. |
| Who is importer of record? | This decides who files customs entries and pays duty. |
| What does the label need to say? | Fibre content and origin labelling rules differ by market. |
| What is the delivery plan? | One shipment or several, matched to storage and laundry capacity. |
The Step Buyers Skip
Approving the sample on sight only. A sample that is not weighed, measured and wash-tested confirms colour and size, not durability. Skipping this is the most common reason a bulk shipment does not match what the buyer expected.
Importing Through Cotelle
Cotelle handles specification confirmation, sampling, bulk manufacturing across its Pakistan network, quality control and shipment, and provides the commercial documents your broker needs. Regional guides are available for the UAE and GCC, the UK and Europe and the USA.
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